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FAQ

Have some questions or concerns regarding the products and services that we offer? Our FAQ page tackles the most common inquiries, along with simple and concise answers addressing these inquiries.

General

What is your minimum order quantity?

We welcome small quantity for testing. MOQ of prp product is only 1 piece! For customized items, depend on different requirements. Needle MOQ 1 carton,others need cofirm by sales.

How to make order?

Please send us your purchase order by Email. We need to know products information: Quantity, Specification (size, model number, material requests), better to have drawings / photos.

Why should you buy from us not from other suppliers?

Kealor is a professional PRP platelet rich plasma and Needle manufacturer and supplier. We possess a high-standard factory, a team composed of medical experts and an integrated lab.

How can we guarantee quality?

Always a pre-production sample before mass production; Always final Inspection before shipment.

Products

How many type of PRP Tube /PRP Kit have?

Normally we offer

Acd+gel Classic prp tube prp kit/

Acd+gel+HA PRP Tube,PRP Kit/

Acd+gel+Biotin PRP Tube,PRP Kit/

Acd+gel+Activator PRP Tube,PRP Kit

Acd Tube without gel

PRF Tube Kit

We offer different types of PRP according to your requirements

PRP Application area:

1).Beauty treatment: Facial rejuvenation. Skin Rejuvenation, wrinkles, 

eye bags, dark circles, allergic skin, large pores

2). Dental area: wound care purpose and implany procedure

3).Orthopedics: including osteoarthritis,nerve injury, tendinitis,cardiac 

muscle injury, bone repair and regeneration.

4).Scar: Facial scar or body scar, wound scar, women stretchmark.

operative wound healing, skin burn.

5).Scalp Care, Hair loss and Hair Transplant.

6). Veterinary: Pet clinic, small animal wound.

Customization

Can you offer customized service?

Yes,We offer OEM services, Label, logo, package, cap can be customized Let me know your idea or requirements on the products, we make it best for you. We have professional Design Team for your promotion

What is your minimum order quantity for customization?

PRP Customized small label on tube MOQ 50PCS. Customized Outer package MOQ 300PCS .

Blunt needle cannula oem package 10carton.

Service

Can you send samples?

We can provide samples. but freight need you to pay.

What’s your online inspection?

We are the real company and trustworthy partner, you can contact our customer service representative for online inspection.

What should I do if I receive a damaged?

Please contact the salesperson in time, we will make the corresponding compensation or resending cargo .

How is your after-sales service?

We have a professional technical support team to provide you with timely service. You can get the help you need by phone, webcam, online chat (Wechat, Facebook, WhatsApp).

Payment

What payment methods does Kealor accept?

We accept alibaba pay/ T/T, Paypal , Westerm Union, ACH Credit, etc

Shipping

What is the shipping method?

International Express such as DHL, TNT, EMS, FedEX and so on .

– Sea Transportation.

– Air Transportation.

-Choose your own shipping agent is welcomed.We have long-term cooperated forwarders in air line, sea line and land line, and more than 50 forwarders of any emergency.

Choose your own shipping agent is welcomed. we have professional shipping men will follow.

When you ship my order?

Normally after receiving your payment PRP KIT Small order less than 300set can delivey within 3days .

For bulk order 300~5000set usually can delivey within 7days if need oem label and package . for more quantity or special item need inquiry us.

Blunt cannula needle delivey about 10~30days . othe item need inquiry with sales.

PRP & Needle specialists


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