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Quality Management 


Kealor's quality management system includes all aspects of quality relating to facilities, products, and service. However, quality management is not only focused on product and service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve the most consistent quality possible.


The Kealor’s philosophy on quality management focuses on establishing quality, productivity, and a competitive position. Our management are evaluated monthly on the following principals:


  • Customer Focus
    Understanding current and future customer needs is paramount to our success. It is our policy to meet customer requirements and exceed the expectations of all customers.
  • Leadership
    Our management establishes a system of accountability in which every employee assumes a leadership role, resulting in every member of every department becoming fully involved in achieving quality objectives.
  • Process Approach
    Every task, activity, and resource must follow established procedures to ensure uniformity and accountability in everything we do.
  • Continual Improvement
    One of our permanent quality objectives is the continual improvement of overall performance, which is implemented and evaluated on an individual level. Every employee is expected to also contribute to the improvement of the company as a whole.
  • Factual Decision making Processes
    All decisions made by management are based on data analysis and information. Decisions to be made without such required information must get approval of our Board.




Quality Assurance


Quality assurance is a wide ranging concept covering all matters that individually or collectively influence the quality of a product.kealor's quality system is divided into 4 areas which are constantly micromanaged: Production, Distribution, Inspections, and Quality Control. Each area has unique processes and procedures to ensure product consistency.




Quality Control


By definition, “quality control” means a process by which entities review the quality of all factors involved in production. For any entity involved in the production of pharmaceuticals and heathcare products, it encompasses a detailed system of inspection and control covering the production, evaluation, and distribution of every product bearing the kealor label or those of our clients.Kealor's approach to quality control emphasizes three aspects:


  • Elements such as controls, job management, defined and well managed processes, performance and integrity criteria,
    and the identification of records
  • Competence such as knowledge, skills, experience, and qualifications
  • Soft elements such as personnel integrity, confidence, company culture, motivation, teamwork, and quality working relationships.






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